Effective Date: 05/03/2021
The materials on this website or
mobile application are provided by Renteroll, Inc., (hereinafter, “Renteroll,” “we” or “us”). The Renteroll website at https://renteroll.com/ (including all content under the “Renteroll.com” domain
name) is owned by Renteroll, and is referred to herein as the “Website.” This notice (“Privacy Policy”) is included with and supplements our Website Terms of Use. The services that we may provide to you via the Website or Renteroll
mobile application (“App”), as well
as the Website and App themselves, are referred to herein and in the Terms of
Use as the “Services.” This Privacy Policy explains
our online information collection and use practices, and the choices you can
make about the way we use such information. It is important that you take
the time to read and understand this Privacy Policy so that you can appreciate
how we use your personal information.
REMEMBER IF YOU USE OR ACCESS THE
SERVICES, YOU AGREE TO THIS PRIVACY POLICY. AS WE UPDATE OR EXPAND THE
SERVICES, WE MAY CHANGE THIS PRIVACY POLICY UPON NOTICE TO YOU, HOWEVER, PLEASE
REVIEW IT FROM TIME TO TIME.
1. Important
Notices
A. California Privacy Rights. The California Consumer
Privacy Act (“CCPA”) of 2018
enhances privacy rights and consumer protection for residents
of California. Under the CCPA, California residents have the rights
to: 1) know what Personal Data are being collected about them; 2) know whether
their Personal Data are sold or disclosed, and to whom; 3) say 'no' to the sale
of their Personal Data; 4) access their Personal Data; and 5) not be
discriminated against for exercising their privacy rights under the CCPA. California law allows
California residents to request information regarding our disclosures in the
prior calendar year, if any, of their PII to third parties. To make such a
request, you may contact us at. Please include enough detail for us to locate your file; at a
minimum, your name, email and username, if any. We will attempt to provide
you with the requested information within thirty (30) days of receipt. We reserve our right not to
respond to requests sent more than once in a calendar year, or requests
submitted to an address other than the one posted in this notice. Please note
that this law does not cover all information sharing. Our disclosure only includes
information covered by the law.
B. IMPORTANT:
By agreeing with this Privacy Policy and our Terms of Use, and by providing us
with your email and telephone contact information, you further agree that we
may send you information and marketing email and text messages. You may opt out from receiving such
email and text messages at any time by contacting us or clicking any provided
opt out link.
2. Who
Collects Your Information?
We do. We collect information from
you via the Services, and we are responsible for
protection of that information.
1. What
Information Do We Collect?
A. Requested Information. On various pages on the
Services, we may request specific PII about you to register you for an account
to use our Services, add you to our email list, facilitate your payments for
Services, or fulfill your requests for information. You may choose not to
provide your PII, but then you might not be able to take advantage of some of
the features of our Services. We only collect basic Personal Data about you that does not include any special
types of information (e.g., health-related). The types of Personal Data
we collect and save include:
·
Contact and account registration information such as name, email
address, physical address, phone number, SSN, driver’s license number, business
name, business URL, employer, job title;
·
Financial information such as bank account information, credit
information, credit card number, name, CVV code, date of expiration;
·
Information that you provide in using our Services, such as
information about your available rental properties, rental requirements and
similar content for processing through the Services;
·
Information you provide such as feedback, comments or other
messages;
·
Technical information collected in our logs (e.g., your IP
address, page URLs and timestamp, etc.); and
·
Device information such as the mobile phone provider associated
with the device you are using to access the Services, your device’s unique
identifier, the type of device and its operating system, the pages or features
accessed most frequently, calls and messages placed through the Services, how
pages or features of the Services are used, search terms entered, and similar
analytics about use of the Services.
A. Anonymous and Aggregate Information. We may use data capture, analysis and similar tools to extract,
compile, synthesize and analyze non-PII data collected via your access and use
of the Service (“Anonymous Data”). We may further aggregate and combine your de-identified Anonymous
Data (such as age, gender, race, religion, marital status, net worth, household
income, the type of browser you are using, device type, the operating system
you are using, and the domain name of your Internet service provider) with the
Anonymous Data of others (“Aggregated Data”). To the extent that we collect any Anonymous Data or Aggregated
Data, we shall own such Anonymous Data or Aggregated Data and may use it for
any lawful business purpose without a duty to account for such use to you,
provided that Anonymous Data is used only in an aggregated form, without
specifically identifying the source of the Anonymous Data. Without assuming any
obligations or liabilities of yours, we agree to use commercially reasonable
efforts to comply with applicable laws and regulations respecting the
dissemination and use such Anonymous Data or Aggregated Data.
B. Location Information. We may collect, maintain, process,
and use your location data, including the real-time geographic location of your
mobile device (“Location Data”) as
necessary to provide the Services’ full functionality. By using or activating any
location-based services on a mobile device, you agree and consent to our
collection, maintenance, publishing, processing, and use of your Location Data
in order to provide you with the Services. We do not collect Location
Data in a form that personally identifies you. You may withdraw your
consent to our use of your Location Data at any time by turning off the
location-based services on the mobile device you are using, or by not using any
location-based features. Turning off or not using location-based features may impact the
functionality of the Services as delivered to you. Location Data provided by
the Services is used for basic navigational purposes only and is not intended
to be relied upon in situations where precise location information is needed or
where erroneous, inaccurate or incomplete Location Data may lead to death,
personal injury, property or environmental damage. Any use of real-time route
guidance via the Services is at your sole risk. You understand that Location
Data provided by the Services may not be accurate. We do not guarantee the
availability, accuracy, completeness, reliability, or timeliness of Location
Data displayed by the Services.
2. Why Is My
Information Being Collected?
We need to collect your Personal
Data so that we can provide the Services, respond to your requests for
information, add you to our emailing and text message lists, and process your
requests for access to our Services. We also collect Aggregate
Data to help us better design the Services. We collect log information
for monitoring purposes to help us to diagnose problems with our servers,
administer and troubleshoot the Services, calculate usage levels, and provide
support to you.
1. How Do We
Use the Information We Collect?
A. We use the Personal Data you provide for the purposes for which you
have submitted it including:
·
Responding To Your Inquiries and Fulfilling Your Requests. We may use
your PII to respond to your inquiries and to fulfill your requests for
information. This may include matching prospective landlords and tenants with
respect to rentals available real estate.
·
Creating and Maintaining Your User Account. We use your PII to create
and maintain an account for you to allow you to engage in property rentals and
use the Services we make available.
·
Communicating With You About Our Services. We may use
your PII to send you marketing information about new Services and other items
that may be of interest to you. We may also contact you on behalf of our third-party business
partners about a particular offering of theirs that may be of interest to you.
·
Improving Our Services. We may use your information
to make our platform more stable and user-friendly, to analyze Services issues,
and to develop new marketing programs relating to the Services.
·
Sending Administrative Emails. We may use your PII to send
you email messages to: (a) confirm your account and your other PII, (b) process
Transactions that you make using our Services, (c) provide you with information
regarding the Services, or (d) inform you of changes to this Privacy Policy,
our Terms of Use, or our other policies.
A. We may use Anonymous Data and Aggregate Data to improve the design
and content of our Services, enable us to personalize your Internet experience,
analyze how our Services are used, analyze industry trends, as well as offer
new products.
2. Do We Share
Your Personal Data?
A. In general, we will not share your Personal Data except: (a) for the purposes for
which you provided it; (b) with your consent; (c) as may be required by law
(e.g., in response to a court order or subpoena, or in response to a law
enforcement agency request); (d) as we think necessary to protect our
organization or others from injury (e.g., when we believe that someone is
causing, or is about to cause, injury to or interference with the rights or
property of another); or (e) on a confidential basis with persons, partners or
organizations with whom we contract to carry out internal site operations or as
necessary to render the Services (“Service Providers”).
B. Finally, we may transfer your Personal Data to our
successor-in-interest in the event of an acquisition, sale, merger or
bankruptcy.
3. Are There
Other Ways My Personal Data Could Be Shared?
You may elect to share certain
Personal Data with individuals (e.g., other members) or with the public via
your use of the Services or the Services. In this case, you will
control such sharing via settings that we may provide. For example, the Services
may make it possible for you to publicly share information via social media
such as Facebook or Twitter. Be aware that when you choose to share information with friends,
professionals, public officials, or with the public at large, you may be
disclosing sensitive information, or information from which sensitive
information can be inferred. Always use caution when sharing information through the Services.
You understand and agree that we are not responsible for any consequences of
your sharing of information through and beyond the Services.
1. How Do We
Store and Protect Your Information?
A. After receiving your Personal Data, we will store it on our
systems for future use. We have physical, electronic, and managerial procedures in place
to safeguard and help prevent unauthorized access, maintain data security, and
correctly use the information we collect. Unfortunately, no data
transmission or data storage solution can ever be completely secure. As a
result, although we take industry-standard steps to protect your information
(e.g., strong encryption), we cannot ensure or warrant the security of any information
you transmit to or receive from us or that we store on our or our Service
Providers' systems.
B. If you are using the Services from outside of the USA, you
understand that your connection will be through and to servers located in the
USA, and the information you provide will be securely stored in our web servers
and internal systems located within the USA. By accessing or using the
Services or otherwise providing information to us, you consent to the
processing, transfer and storage of information in and to the USA, where you
may not have the same rights and protections as you do under your local law.
C. We store Personal Data for as long as reasonably required for its
purpose or for any additional period required by law (if any). We and our Service Providers
will delete your account information and Personal Data when you or when we
delete your account. We may store information longer for legitimate business
reasons (for example, Personal Data may remain in backups for a reasonable period
of time), or as legally required. Otherwise, we store your
Personal Data until you request us to remove it from our servers. We store our logs and other
technical records indefinitely.
2. How Do We
Use Cookies And Other Network Technologies?
A. Cookies. To enhance your online
experience with us, our web pages may presently or in the future use
"cookies." Cookies are text files that our web server may place
on your hard disk to store your preferences. Cookies, by themselves, do
not tell us your e-mail address or other PII unless you choose to provide this
information to us. Once you choose to provide PII, however, this
information may be linked to the data stored in a cookie. You can set your browser to
notify you when you receive a cookie, providing you with as much control as you
wish as to the decision to accept/reject the cookie, and deletion of the cookie
upon leaving our Services. Please note, however, that if your browser does not accept
cookies, you may not be able to take advantage of all of the features of our
Services. If you would like more information about cookies and how to
control and delete cookies in various browsers, such as Internet Explorer,
Firefox, Safari and Chrome, please visit https://aboutcookies.org/.
B. GIFs. We or our service providers
may also use "pixel tags," "web beacons," "clear
GIFs," “embedded links” and other commonly-used information-gathering
tools in connection with some Services pages and HTML-formatted email messages. We use these tools for such
purposes as compiling aggregate statistics about Services usage and response
rates. A pixel tag is an electronic image (often a single pixel), that is
ordinarily not visible to website visitors, and may be associated with cookies
on visitors’ hard drives. Pixel tags allow us and our Service Providers to count users who
have visited certain pages of the Services, to deliver customized services, and
to help determine the effectiveness of our Services. When used in HTML-formatted
email messages, pixel tags can inform the sender of the email whether and when
the email has been opened.
C. Clickstreams. As you use the Internet, you
leave a trail of electronic information at each website you visit. This information, which is
sometimes referred to as "clickstream data”, can be collected and stored
by a website's server. Clickstream data can reveal the type of computer
and browsing software you use and the Uniform Resource Locator (“URL”) or IP address of the website from which you linked to the
Services. We may use clickstream data as a form of non-PII to determine
how much time visitors spend on each page of our Services, how visitors
navigate through the Services, and how we may tailor our web pages to better
meet the needs of visitors. We will only use this information to improve our Services.
D. Do Not Track. Many modern web browsers
give you the option to send a “Do Not Track” signal to the websites you visit,
indicating that you do not wish to be tracked. At this time, the Services do
not specifically respond to “Do Not Track” signals.
E. Advertising. Note that we may use cookies
and other technologies for purposes of on-line advertising. This means that when you use
the Services, we or third party ad servers, ad network providers or advertisers
(collectively “Ad Providers”) may use
cookies that they collect or that we provide to them. Such Ad Providers may
collect information about your use of the Services (including mobile
applications) or your online activities over time and across different websites
and devices. Collected information may include the content you viewed, the date
and time that you viewed this content, and the website that referred you to the
Services. This information may be associated with your unique browser,
device identifier or IP address. Ad Providers may provide you
with advertisements that you may see on the Services or on affiliated websites. To improve the relevancy and
help measure the effectiveness of such advertisements, the Ad Providers may use
cookies, web beacons, clear GIFs or similar technologies. These practices help tailor
advertisements that are relevant and of use to you. You may control or opt-out
of such advertising by changing the cookie settings in your browser as
described above.
F. User Behavior Tracking. We may track the webpages
and links our users visit within our Services, in order to determine what
Services are most popular. We may use such tracking data to deliver customized content and
advertising to users whose behavior indicates they are interested in a
particular subject area. We may also collect user data to enable “heat mapping”
capabilities that track the areas of a webpage where users most frequently move
the mouse or click. These tracking activities make it possible to monitor and analyze
web traffic and evaluate user behavior to customize our Services.
3. Collection
of Information by Others
We may provide links to certain
third party websites that you may click-on from our Services. Please check the privacy
policies of these other websites to learn how they collect, use, store and
share information that you may submit to them or that they collect.
1. Children
and Young People’s Information
We do not knowingly collect any
information from any minors, and we comply with all applicable privacy laws including
the GDPR, CCPA, USA Children's Online Privacy Protection Act (“COPPA”) and associated Federal Trade Commission (“FTC”) rules for collecting Personal Data from minors. Please see the FTC's website
(www.ftc.gov) for more information. Our Services will not
knowingly accept Personal Data from anyone under 13 years old in violation of
applicable laws, without consent of a parent or guardian. In the event
that we discover that a person under the age of 13 has provided PII to us
without parental consent, we will make efforts to delete the person’s
information in accordance with the COPPA. If you have concerns about
this Services or its Services, wish to find out if your child has accessed our
Services, or wish to remove your child's Personal Data from our servers, please
contact us at renteeroll@gmail.com.
1. Changes to
this Policy
Because our business needs may
change over time, we reserve the right to modify this Privacy Policy. If
at any time in the future we plan to use your PII in a way that differs from
this Privacy Policy, we will revise this Privacy Policy as appropriate.
In the event of a change to our Privacy Policy, we will email the updated
policy to the email address that you provided to us. Your continued use of the
Services following our notice of changes to this Privacy Policy means you
accept such changes.
1. Our Contact
Information
If you have any questions or
concerns about this Privacy Policy, please contact us via e-mail at renteeroll@gmail.com
Copyright © Renteroll, Inc. All rights reserved. The
Services is protected by United States and international copyright, trademark,
and other applicable laws. This includes the content, appearance, and design of the Services,
as well as the trademarks, product names, graphics, logos, service names,
slogans, colors, and designs.